Updated: October 14, 2026
UrbanLoop was previously branded as EZ Plus / EZTV.
This policy explains how UrbanLoop responds to claims of the unauthorized use of copyrighted text, images or links to allegedly infringing materials under the Digital Millennium Copyright Act (“DMCA”).
Section 512 of the DMCA lays out the legal requirements to formally report copyright infringement to a service provider like UrbanLoop. It also explains how the person who posted the content at issue can oppose a notice of alleged infringement by submitting a counter-notice.
Sending a copyright notice or counter-notice is serious business. The DMCA imposes legal and financial penalties for making fraudulent or bad-faith claims. Make sure you’re the actual copyright holder or that you’ve been authorized to act on a rights holder’s behalf before submitting a takedown notice.
To send us a notice concerning copyright infringement, you’ll need to provide us the following information:
You can report alleged copyright infringement by emailing the above information to behrang@urbanloop.ai.
Email: behrang@urbanloop.ai. The copyright contact’s name, mailing address, and phone number are provided in Section 9 of our Terms of Service.
UrbanLoop’s response to notices of alleged copyright infringement may include removing or restricting access to allegedly infringing material. If we remove or restrict access to content in response to a copyright notice, we’ll make a good-faith effort to get in touch with the affected account holder to provide information about the situation.
If you receive a message from us saying that content you’ve posted has been removed from UrbanLoop, please read it carefully as it may contain information about your options and the nature of the takedown notice we received.
If you receive a DMCA notification about material you’ve posted and you believe that material was misidentified or removed in error, you can file a counter-notice by following the instructions below.
To submit a counter-notice, please send us the following information:
To submit a counter-notice, please respond to our original email letting you know about the removal, and include the above information in the body of your reply.
Note: If you re-post material removed in response to a DMCA notification, we may permanently suspend your account. If you believe content was removed in error, please consider filing a counter-notice instead of re-posting the material.
When we receive a valid counter-notice, we’ll promptly forward a copy to the person who sent us the copyright notice. Following a valid counter-notice, we will restore access to the material no earlier than 10 and no later than 14 business days after receiving the counter-notice, unless our copyright contact first receives notice that the original complainant has filed a court action seeking to restrain the alleged infringement. This process is subject to applicable law.
UrbanLoop has a policy that provides for the termination in appropriate circumstances of account holders who are repeat infringers. In general, we consider a “repeat infringer” to be a user that has uploaded content to UrbanLoop and for whom UrbanLoop has received more than two takedown notices that are compliant with applicable law with respect to such content. Additionally, we reserve the right to terminate account holders who infringe on a single occasion if the circumstances warrant.